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Terms & Conditions


General

By using africsalon website and/or placing an order you agree to be bound by the terms and conditions set  here.
Please read our terms and condition and make sure that you have understood the terms and conditions, especially before placing your order.
If you do not agree to these terms and conditions, please do not register for, purchase item(s) or use the africsalon.de Site.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the website at the time you place your order.

This site is owned and operated by africsalon, Saalburgstraße 1c, 61440 Oberursel, Germany.
In case you have any queries regarding our Terms and Conditions, please contact us at info@africsalon.de or Fon: +49 6172 8088850.

 

Registration

Only people over the age of 18 are eligible to register at africsalon.de. Minors (i.e. those under the age of 18) must have informed consent from a parent or guardian in order to register.
All details provided on registration must be correct and complete at any time.
africsalon reserves the right to suspend or cancel your registration if you breach any of your obligations under these Terms and Conditions. You can cancel this agreement at any time by informing us in writing to customer@africsalon.de.

 

Password and Security

When you register to use the africsalon.de site, you will be asked to create a password. This password must be kept confidential and should not be disclosed or shared with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our customer@africsalon.de immediately.
If africsalon has reason to believe that there is likely to be a breach of security or misuse of the africsalon.de Site, we may require you to change your password or we may suspend your account to protect your personal information.

 

Orders

All orders are subject to acceptance and availability. By placing an order on the africsalon.de site you are bound to our terms and conditions.
The ordering options available to you are via our website or telephone +49 6172 8088850.
Products that are in stock and available for immediate dispatch are clearly displayed on the africsalon.de site.
You may register your interest for out of stock items by sending an email to our customer@africsalon.de clearly stating the item code.
Prices displayed are inclusive of German VAT. There are no for shipping in Germany.
africsalon item(s) are dispatched in general from our distribution centre in Saalburgstraße 1, 61440 Oberursel, Germany.
Our acceptance of an order takes place on dispatch of the order, at which point email notification will be sent to you. 

 

Returns and Refunds

Sometimes it will be necessary to return or exchange items you bought from us, we are willing to refund or exchange a product provided it is in fully resalable condition. Items should be returned in their original packaging with all labels attached within 30 days. All Sale and Promotional items – including all items purchased from “africsalon”, must be returned within 30 days. In particular, this means the item(s) must not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags are still intact. To take advantage of our returns guarantee, simply return the item to us in good condition within 30 days of receipt. africsalon retains the right to refuse to accept returns of used or damaged items.

africsalon does not assume responsibility for faulty or damaged goods returned after the 30 day return period has passed.
Refunds will either be paid back the same way as the process payment.
Refunds will be paid back within 30 days after we got back the item(s).
Please obtain a free Certificate of Posting (available free from the Post Office) for all returns. You should keep this Certificate until you have received your refund or replacement. 

You find our Returns Policy in full here.

Delivery

At htis time we only delvery godds within Germany. Please accept that our delivery time now is 30 days. This is because we are setting up our storage. We will turn to a delivery time of 2-3 days in July 2013.
Delivery is free of charges.

Payment methods

We accept following payment methods. Please decide how you like to pay. Please notice that there will be delivery cost for cash on delivery.

Advance Payment

Please transfer the amount of your orders to Konto: 174 212 47 BLZ 512 500 00 Taunussparkasse.

Invoice

Registered customers are allowed to pay via invoice.

Cash on Delivery

If you will pay via cash on delivery please notice that there will be 6,-- € additional to your amount. The deliverer has to be paid in cash (no cheques).
(Charges to be collectes for Cash on delivery are 4,-- EUR and 2,-- € delivry charge to be payed in cash).

Debit

We debit the invoice amount of your orders from your bank account.

Paypal

You can use your Paypal account.

Credit Cards

We accept Visa, MasterCard.

 

Privacy Policy

africsalon is responsible for all personal data that you provide us with. You find our Privacy Policy in full here.

 

Colours

We cannot guarantee that the colours displayed on the website africsalon exactly reproduce the colours of the actual garments. The colours reproduced depend on the settings.

 

Guarantee

If there are defects in the goods you have purchased, africsalon abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us.

 

Copyright

All rights, including copyrights at africsalon.de remain with africsalon. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of africsalon.

 

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Germany and any disputes will be decided only by the German courts.